How much money do I need to open an account?
You may be able to open a current account with as little as £1. But with certain accounts – including high-interest accounts – there may be additional restrictions, such as paying in a minimum amount of cash each month. There may also be direct debit conditions. Be sure to check the Ts and Cs to ensure you are eligible.
Will I get an overdraft?
An overdraft is not a given. You will need to apply for one. The bank will then look at your circumstances and let you know if you can have one – and how much you can borrow.
Be sure to find out about the rate and charges – and check that the new bank will offer you the same limit as you currently have, without levying higher costs for using it.You don’t have to take an overdraft even if one is offered with the account.
Overdraft rates are expressed as an ‘EAR’ (equivalent annual rate). This is a representative rate which shows how much you’d pay if you stayed overdrawn on your current account for a year.
Basic bank accounts don’t come with overdraft facilities.
What pitfalls are there?
If an account levies a monthly fee, you need to understand exactly what you will get in return. You also need to be sure you’ll make use of the benefits offered to make it worth paying the fee.
You must not get blinded by incentives, as it’s the overall package that you need to weigh up – including the cost to borrow using an overdraft. You need to compare the whole deal carefully before committing to move.
Also watch out for accounts which charge for ATM cash withdrawals or transactions overseas, as if you spend abroad, this could prove costly.
Further, if the account comes with a linked savings account, be sure to check the Ts and Cs, as there may be a maximum you can pay in each month.
How do I find out about customer service?
Before moving to a new account, it’s important to find out about customer service. Providers may claim to offer ‘superior service.’ But do all the research you can online by reading reviews and checking out forums to see if this actually plays out in practice. We’ve added customer service scores from Fairer Finance.
What should I look for in a current account?
Check if the account comes with a function where you can freeze and unfreeze your debit card online. That way, if you misplace your card, you can cancel it, but then activate it again if you subsequently find it.
Also see if the account offers anti-fraud measures, such as ‘Confirmation of Payee’ which checks the name you are sending money to when making a transfer.
Find out if the account offers a facility which rounds up change from purchases and automatically sweeps that cash across into a separate savings pot.
How can I find out what the app is like before I switch?
These days, most banks have an app, but functionality can vary. Some apps will offer spending notifications and alerts to help you with your budgeting. Others might offer round-the-clock access to live chat with customer service staff.
Read reviews online to check the app is user-friendly. See if there are complaints about an app constantly being fixed due to technical issues.
How is my cash protected?
Eligible deposits in your current account will be protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS) if your bank goes bust.
Note, though, that the scheme only covers banks. If your money is with a provider which offers digital banking – but which isn’t actually a bank – you won’t benefit from the FSCS safety net. Be sure to check.